No deposit is required. Your credit card will be securely stored on file upon accepting a quote, and the balance will be charged on the day of service.
Yes. Every recurring service (weekly, biweekly, or monthly) begins with an Initial Clean. This detailed top-to-bottom reset brings your home to our standard of clean before we begin maintaining it.
We stand behind our work. If you’re not satisfied, contact us within 24 hours and we’ll provide a complimentary touch-up of the missed areas.
Our teams arrive between 8 AM – 3 PM. You’ll get a text when your Cleaning Pro is on the way. If you’d like a specific arrival window, let us know 48 hours in advance.
You may reschedule up to 48 business hours in advance. Cancellations with less than 48 hours’ notice, or if we cannot access your home, are billed the full cleaning fee (or $150 minimum).
Yes. We are fully insured, and all of our Cleaning Professionals are background-checked employees, not contractors.
We love pets! For safety, please secure them during your cleaning. We cannot clean homes with flea infestations or handle animal waste.
We proudly serve Apex, Cary, and Morrisville.
Payment is due the day of service. We do not accept cash or checks.
To keep everyone safe and protect your home, there are a few things we aren’t able to do:
Move heavy furniture
Wash dishes or laundry
Clean garages, patios, porches, or walls
Use ladders higher than two steps
Handle biohazards or pet waste
Provide post-construction cleanings
We provide all the cleaning products and tools needed. We just ask that a toilet brush be available at each toilet for proper bowl cleaning.
In the unlikely event that something is damaged, we will credit your account for repairs or replacements up to $200. For larger claims, your homeowner’s insurance may need to be utilized. To help prevent accidents, we kindly recommend moving any fragile or irreplaceable items before our team arrives.